Why am I being direct to Cloudflare?

[carol2]

What is the name of the domain?

chiltonrealestate.com.au

What is the issue you’re encountering

I am trying to move my emails to iCloud but Cloudflare is blocking me moving forward, saying i am not authorised to make changes. I NEVER ever registered or had anything to do with Cloudflare

What steps have you taken to resolve the issue?

I have contacted, Microsoft, Dickerdata and Instra, the only companies that I have had dealings with to try and resolve the issue, but they say it is a Cloudflare issue and thier is nothing that can be done.

Screenshot of the error

[emanova]

It looks like the domain is no longer on Cloudflare. Are you still experiencing the issue after removing the domain?

[carol2]

Hi there,

Thank you so much for getting back to me……unfortunately I am not an IT person. I am not sure what you mean by “after removing the domain”. Where would I even do this, as I dont have a cloudflare account other than one that was set up through iCloud a few days ago when I tried to change email address. I have attached one screen shot below, my email was rejected when I attached others.

[Laudian]

@carol2

I am trying to move my emails to iCloud but Cloudflare is blocking me moving forward, saying i am not authorised to make changes.

iCloud has a function to automatically set up DNS records for people using Cloudflare. Did you maybe choose that option?

Could you maybe show a screenshot of the screen that you see before the Cloudflare window opens?