Whitelist PRTG Server

How do I whitelist my PRTG Monitoring server so that it doesn’t caught in the re-capcha pages?

Whitelisting the user agent and IP address used by PRTG should work just fine.

Thank you for your help.

The solution was:

  1. Select the Site (domain.com)
  2. Click on Firewall > Firewall Rules
  3. Click on ‘Create a Firewall Rule’
  4. Give the Rule a name ’ prtg.domain.com
  5. In the Field section - enter the IP address equals xxx.xxx.xxx.xxx and User Agent equals to Mozilla/5.0 (compatible; PRTG Network Monitor (www.paessler.com); Windows)
  6. Then in the Choose an action section - Allow
  7. Click Save the firewall rule
  8. Relocate the rule to the top of the list.

It took about 2 minutes and the PRTG monitor went green.

1 Like

Great to see this.

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