Whitelist API Requests

Hello all

We have the ERP Pixi, which sends requests to our server via certain IPs.

I have allowed these as IP ranges within the firewall rules, but the requests still run into a 403 error.

Has anyone had similar problems or any idea what the problem could be?

Do you have a log of the error message?

Kindly, if possible, I’d rather suggest you to add them to the Security → WAF → Tools → IP Access Rules with the action “allow” for your Website.

The requests might be hitting the “Bot Fight Mode” or “Browser Integrity Check” feature, which you might have enabled at your Cloudflare dashboard for your domain name. You can try to disable it and see if anything different, if so.

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