Whitelist an IP

Hi Guys!

I use Zenstores for my shipping on my Magento Store, Zenstores can’t connect to my website because:

"This primarily because when we attempt to connect to your site via your SOAP API we are blocked. I would advise to contact Cloudflare’s support and letting them know that “you are trying to connect to a third party shipping management software using your SOAP API, and that you will need your SOAP API endpoints to be either whitelisted or to have no SSL certificate on the API endpoints.”

How do I resolve this?

Help much appreciated!

Do they always connect from the same IP address?

Yes they do :slight_smile:

In that case you could simply create an access rule for the address in the firewall section and whitelist it.

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