While im trying to add new domain im taking this error

[emreaygul774]

What is the name of the domain?

any domain

What is the error number?

no error number

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

I paid my bill but this error is contiuning. While im trying to add new domain im taking this error: could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What steps have you taken to resolve the issue?

I paid my bill but this error is contiuning

Billing issues requre a Billing ticket with Support

01406657

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

While im trying to add new domain im taking this error: I already paid my bill but im still taking this error help me. I need to add my domains.

Screenshot of the error

[emreaygul774]

I’m only seeing this error while adding lunasmm.net i tried it by different accounts but it didn’t solve this problem please unblock lunasmm.net domain

[cloonan]

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.