Where is the Cloudflare Support?

Why is cloudflare support so bad? I’m on the pro plan, waiting 12 days for a response and nothing… ticket 2235372

This is a Community forum, so most of us have no visibility to your ticket. If you want to create a topic here describing your issue, most issues can be resolved by other users on the Community.

No offence. I don’t want community support and expose customers URL for customer website. No one is responding to my ticket. So what other choice do I have?

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