Where did this charge come from

General
1

I’ve already emailed [email protected] and gotten NO WHERE
I’ve already emailed [email protected] and gotten NO WHERE

both give me a ticket link adn when i click on it it opens up to a page that Cant be Found

I manage several websites and I currently have seen a charge on my checking account for the last several months and I don’t know which account/site its coming from

What website it this charge coming from?

XX3362 Cloudflare XX8939 CA usually around the 28th of the month for $20.00

What website is this coming from?

I’d be happy to give the info to look it up to a Cloudflare rep but not publically

To your success!

David McGinnis

Bizecs

727-678-2593

2

We can’t look at your account, but maybe if you share the ticket number(s)… then @cloonan or @cs-cf might have a look for you.

3

Hi @user957, the links @domjh posted are good to note for opening tickets with Cloudflare Support, in this case, the charge is the monthly charge for a plan. I see your emails from yesterday and the auto reply. You contacted support from an email not associated with your account, hence why it’s not moved beyond the auto reply indicating same.

Edit - You can see the invoices from your account home screen, click the billing tab, and download the invoices to see the details of the charge.

4

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