Where Can i find zone hold

What is the name of the domain?

shopmedicalz.com

What is the error number?

520

What is the error message?

Web server is returning an unknown error Error code 520 Visit cloudflare.com for more information. 2024-10-25 13:31:43 UTC

What is the issue you’re encountering

can not connect to our e business website

What steps have you taken to resolve the issue?

where can I find : Quick Actions. For Zone Hold, switch the toggle to Of

What are the steps to reproduce the issue?

can not connect to our e business website

Do you have an Enterprise plan? If not, zone holds are not a feature of your plan so you’ll need to find the reason for your 520 error elsewhere.

If you do have an Enterprise plan, zone holds are released as here…

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How can I know if I have the an Enterprise plan?
where Can I find this information?

Your plan is shown at the top of the dashboard for your zone…
Screenshot 2024-10-25 at 16.53.14

Thank you
So I am business plan!
I do no k now the consequences to change from Business plan to Enterprise plan.
Briefly , do you know them?

Your 520 error won’t be due to a zone hold then.

It seems Google is hosting your site and your SSL certificate has expired. Likely using the Cloudflare proxy for www is blocking the certificate being re-issued.

* Server certificate:
*  subject: CN=www.shopmedicalz.com
*  start date: Mar 26 15:07:39 2024 GMT
*  expire date: Jun 24 15:07:38 2024 GMT
*  issuer: C=US; O=Let's Encrypt; CN=R3
*  SSL certificate verify result: unable to get local issuer certificate (20), continuing anyway.

Volusion is hosting my website, not google!

shopmedicalz.com is unproxied and the IP address that (on http) returns belongs to Google - maybe your host uses Google. That then redirects to www which is proxied and then a Cloudflare WAF rule blocks me from going any further.
https://cf.sjr.org.uk/tools/check?1af3432bbb784c80940435e03140c072#dns