Where can I find the second-factor verification?

Zero Trust Access
1

Hello,

I have change new mobile phone and I would like to add new 2 Factor Authentication in Google Authenticator.

Please give an advise. Thank you in advance. :slight_smile:

Best Reagards,

2

Top right under “My Profile”.

3

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4

I cannot find second-factor verification code to disable. Then, I will enable again for new mobile phone.

Thank you very much for your help :slight_smile:

5

Well, you first need to disable it. For that you need the existing code. If you dont have that your only option is to contact support and go through an account verification process.

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6

Thank you so much for your help. Appreciated that. Have a nice day Sandro :slight_smile:

Best Regards,