Where can I find my site's files?

Hi. I’m in the process of getting a new hoster for my site (lowerarchyofneeds.com). My past hoster (Siteground) expired and they have no backups. I do have Updraft (WP plugin) backups, but have no idea if they are good at this point. My site is still being served with Cloudflare nameservers: carl.ns… and nelly.ns… My domain holder is Tucows.

I need to find and recover my WordPress files so I can copy them to a new hoster, but I’m afraid if I make any changes, I’ll lose my files.

As an added thorn, I may have a virus since I can’t do admin functions on my WP site (update plugins for example). I get the following message:

“You don’t have permission to access /wp-admin/admin-ajax.php on this server.”

Thank you!

Cloudflare does not host sites and certainly has no way to recover your files. Your Updraft backups should be good if they’re up to date.

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Thank you for the timely and courteous response :slight_smile:

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