What is the name of the domain?
What is the error number?
What is the error message?
A timeout occured
What is the issue you’re encountering
When we import a file, we get timeout error
May I ask which Cloudflare plan type are you using?
Was the filesize larger than 100MB and did it took longer than 100 seconds to upload?
If one of the above, then this is expected behaviour for proxied 
DNS records.
The upload body size limit for proxied hostname is 100MB on free and pro accounts, 200MB on business and 500MB on Enterprise. Enterprise users only can request and increase.
If you require a larger upload, group requests smaller than the upload thresholds or upload the full resource through an unproxied (grey-clouded) DNS record.
A temporary workaround is to either:
- Unproxy
(DNS-only) your DNS records, upload what’s needed, once done, switch back to proxy . - Use the “Pause Cloudflare” option from the Cloudflare dashboard, upload what’s needed, ocne done, un-pause.
- Use FTP upload
- You have a separate subdomain like
ftp.example.comwhich you access via HTTP(S) in Web browser, for uploads, and that hostname is not proxied ( DNS only).
Upload limits:
You could experience 413 error if so:
For the timeout of 100s, Cloudflare waits for 100 seconds max and then presents a 524.
Only on an Enterprise Plan it is possible to request an increase to a higher value.
File size was 42kb only, it was csv file.
It took 100second and more to Upload.
Might have to cross-check with the origin host why it took so long to upload such small file, otherwise maybe some connection was interrupted 
This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.