payment gateway wont load when trying to purchase free plan on Zero Trust Tunnels. It asks me to add payment method and when I want to and click to add one, it never loads and I cannot continue with purchase process.
This is clearly a bug. Tried with chromium and firefox. Cannot contact support.
Is there a way to report a bug? Maybe can someone try to do it and see if it only doesnt work for me?
I am having the same problem in Safari, Firefox, and Safari on iOS.
Encountering the same problem in both Brave and Firefox on Win11, Chrome on Android. Clearly a bug on Cloudflare’s end.
I did find a work around. You can go to payment methods under your account and add a payment method, then go back to Plans and your payment method will already be there, allowing you to move forward with a plan.
Worked for me!
I have escalated this issue to support, in the meantime for anyone else reading the thread please follow the workaround here:
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Hi there,
All our testing and monitoring indicates this issue has been resolved.
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