When setting up access we receive an error

We are trying to setup e-mail authentication to our URL. When I go to the access page I am getting 2 errors:
Error: Failed to fetch account entitlements
Error: Failed to fetch account flags.

Hi,

A ticket was raised about this request, we have replied, nevertheless i’m leaving below two link’s that might be useful to new Cloudflare access users:

And here how to set up:
https://developers.cloudflare.com/cloudflare-one/setup