When it's a DNS with proxy mode enabled, we don't receive queries

Website, Application, Performance DNS & Network
1

What is the name of the domain?

appwaygate.com

What is the issue you’re encountering

I have a type A DNS register. When it’s a smiple DNS it’s works but when it’s a DNS with proxy mode enabled, we don’t receive queries.

What steps have you taken to resolve the issue?

  • Read online documentation.
  • Read community messages.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

  • Proxy mode Enable/Disable on the same DNS register.
2

There is no DNS record for the root of your domain. appwaygate.com does not resolve in DNS. If it’s supposed to resolve in DNS you’ll want to add a DNS record for it. Is there a specific A record you are inquiring about? If so what is it? And what does ‘queries’ mean in the context of your question?

3

Hello cscharff,

Thanks for your feedback, I don’t need to register appwaygate.com as I only use subdomains for this DNS zone.
The requests are just HTTP POST methods for example xxx.appwaygate.com which I try to pass through cloudflare proxies before to receive the requests on my end device.

Best regards,

4

xxx.appwaygate.com also doesn’t have a DNS entry.

What happens when you submit a post entry? Are there security events in your :logo: logs? What error is received? When you submit the post request with a tool like Postman what response is returned to the post request?

5

Hello,

I don’t want to disclose the full subdomain. xxx was just an example.
Here’s a return for my subdomain in proxy mode :

nslookup .............appwaygate.com 1.1.1.1

Serveur :   one.one.one.one
Address:  1.1.1.1

Réponse ne faisant pas autorité :
Nom :   ..........appwaygate.com
Addresses:  2606:4700:3030::6815:5001
          2606:4700:3030::6815:6001
          2606:4700:3030::6815:3001
          2606:4700:3030::6815:4001
          2606:4700:3030::6815:1001
          2606:4700:3030::6815:7001
          2606:4700:3030::6815:2001
          104.21.64.1
          104.21.80.1
          104.21.112.1
          104.21.48.1
          104.21.16.1
          104.21.96.1
          104.21.32.1

What happens when you submit a post entry? What error is received? When you submit the post request with a tool like Postman what response is returned to the post request?
522 - Connection timed out before Cloudflare could connect to the origin server.

Are there security events in your logs?
Nothing. No request is received.

Everything is fine when I disable proxy mode.

6

OK! A 522 error has a number of known causes and suggested troubleshooting steps. That’s why it creates its own hyperlink. Please follow that and post the results.

7

Hello,
We’re sorry for the delay.
We will work with the SSL/TLS option as we get better results with a strict restriction than with flex (default option).
I’ll be back if it’worked.
Best regards,