When I try and access my Case it I get Cannot Access Dashboard Account

[zoe.wiley]

What is the name of the domain?

The Home Of Doors | XL Joinery

What is the error number?

No Number

What is the error message?

Cannot locate dashboard account

What is the issue you’re encountering

I have a Case open and I can’t get into the case as I just go into a loop. Login takes me to Cannot locate dashboard account, login and round and round we go. Cloudflare is waiting for an answer from me but I don’t know what they need as I can’t get in to see

Screenshot of the error

[zakri]

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