When I canceled the Pro subscription plan, the charges continued

General Billing
1

Feedback

And after I canceled, three Pro subscription plans were continuously charged for two months.
Before canceling, I only subscribed to one Pro plan. I submitted a case, but no one responded.

2

Hi,

As this is a billing related issue, we are not able to provide assistance on Community. Could you please provide us with the case number so that we can take a look?

3

01043733
Thank you.

4

Thanks for the information, we will escalate the ticket accordingly for further action

5

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