When does the SSL change to the strict mode or flexible mode?

when does the SSL change to the strict mode or flexible mode?
the hosting support says that if the SSL install on the panel, then the SSL needs to be flexible. If not there may be some issues occurred. Is that right?

Individually and manually via SSL/TLS tab of Cloudflare dashboard.

Full (Strict) only.

Otherwise, in case you do not have an SSL certificate, you can use Cloudflare SSL, if so, kindly make sure you follow the instructions as follows on the below article to setup an SSL certificate using Cloudflare Origin CA Certificate:

Really not recommended as there would be and are issues like mixed content, redirect loops, etc.:

Not really. Cloudflare tries to detect if you have SSL before we activated Cloudflare, otherwise it might be some default settings paramenter which sets the Flexible.

Your hosting provider might not understand the best what are the differences between each option and which one to use correctly.

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