WhatsApp traffic blocked because null cookie headers


#1

WAF is enabled and is blocking traffic from WhatsApp with a null cookie header (Cloudflare Specials 100025). The destination URL and country of origin looks normal. Could this be a false positive?


#2

Do you have an example for such a request? Opening a support ticket might be the best idea however.


#3

Thanks @sandro, I couldn’t find the place where support tickets are submitted, so I asked the community. Every time I click on support, it gives me a search box and no contact details. It’s quite frustrating.


#4

https://support.cloudflare.com/requests/new


#5

Thanks @sandro