I have tried my new domains, I have tried exisiting not registered with cloudflare, I have tried previously registered with cloudflare but decommissioned - all the same error.
Please enter a valid domain
Please address this I need to get the platforms stood up
also forced to logout and login after the clear. When I try and add a existing domain it comes back saying already protected, so the issues are downstream
If you can, grab screen shots of the errors that’s would help a bit, I’ve not seen the already protected one, that sounds like it would indicate the zone is active, but they do not show as such.
WRT temporary ban, that automatically resets after a couple of hours, it’s the result of too many attempts to add the domain. It does sounds like the different router will work once the temp ban clears.
Let’s loop in Support, they have a handful of similar tickets, none informative, all show a temporary glitch and the users were able to add them. But, good to get in queue with Support in case this does not resolve itself. If you have other active domains, you can file the ticket under one of those and let the engineer know the domains you’ve tried and are having issues with. If you receive an automatic reply, please reply back and indicate you’re still having the issue.
To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you’re unable to create the ticket simply email If you are a Cloudflare account holder, please submit a new support request from the email address you used to register your Cloudflare account. You should open a ticket directly through the Cloudflare dashboard following these steps: 1. Log in to your Cloudflare account and click on “Support” in the top right corner, from the drop down select Help Center. 2. Click on your name in the top right corner, and in the drop down menu select “My activities” where you will see your existing requests. 3. Scroll to the bottom of the “My Requests” page and click “Submit a request”.. Please share your ticket number here as I’d like to keep an eye on it.
Best to contact Cloudflare Customer Support and let them know, login & go to https://dash.cloudflare.com/?account=support and select get more help. Please give Support the complete details and link to your Community post.
I am having the same problem when trying to add a different domain. Of course, one can’t file a ticket if it’s not in regards to a domain already on Cloudflare.