What will be happen to your Cloudflare R2 files (over 10GB) after payment failed?

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#1

Hi Guys.

Question:
Is my over sized files (over 10GB) in R2 will be deleted in free mode downgrade ?

I don’t find the answer of this question or a documentation in Cloudflare about this.

What will be happen to your files that stored in R2 when you’re using the premium plan (over 10GB) and payment failed.

For example: I’ve stored about 1TB of my sensetive website files and my payment failed due any sort of problem and I’m in a state that can’t respond/resolve the payment after 5 days (general rule of Cloudflare that restore premium services to free mode) .

Thank you.

#2

I recommend that you immediately create a billing ticket by sending an email to [email protected] and explain your situation. I doubt your files will be deleted after 5 days but doing nothing is definitely not a good idea.

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