What plan do I need?

What is the name of the domain?

What is the issue you’re encountering

Hello, I’m confused about the various plans. // I’ve sent a query to sales, but this seems to be a technical not billing issue. I don’t understand the different terminologies, like stream, R2, Pro, Worker, AI and if they are something to do with the plans or something else. In particular, is Pro different from Stream? // I have an app that serves hundreds of small video and audio files. It’s running a little sluggishly because of going through cloudflare, so not sure whether I should disable the cloudflare layer completely (and possibly serve the media files via YouTube, say?) or sign up with one of the above plans. // I can’t find any information on your plan purchase pages about whether they are separate plans or if one is included as part of (or is an extension of) the other. // I have probably around 1000 minutes of video across around 500-odd files (300 minutes in total for the first 100 files) - and about 5,000 audiofiles of around 1-2 seconds each. It’s a kind of dictionary app. There may be about 100-200 users (students) accessing the app each month. // I have a 4TB bandwidth hosting plan, but so far my server is only using up around 60GB of bandwidth per month (including streaming) and I anticipate it may increase to about 100GB and perhaps later to 200GB. I think most of the users are located in Thailand, with a good proportion in Australia, Europe, Canada/USA. // I can’t see what advantage you offer with the Pro plan - unless it can fix the sluggish response issue somehow. The streaming plan may be what’s needed to reduce response times if the media files are somehow cached locally. // The app has been developed with the Flutter platform. Some of the sluggishness is probably due to the fact that most of the processing was done client-side using Javascript, but now we are moving more of the the processing to the server in an attempt to improve the responsiveness. // What do you suggest? Thank you.

There’s 4 plan types…

On top of those are extra options for specific features, of which steam is one, which are paid for separately.

For your use case, you will need to use stream or R2 since serving video without an add-on package is against the ToS.

I would guess that for small video and audio files, likely R2 is more suitable (and cheaper) than stream. Using R2 with longer caching should give you good performance at low cost and then none of those files will be served from your origin. R2 has a free allocation so you can experiment first at low/zero cost. Pricing is based on amount of storage used and numbers of requests, not bandwidth…

Hello SJR,

Thank you - but I’m still a little confused. The section on Our Plans isn’t clear about what I need for my purposes; hence this post to try to clarify the issues. In fact, there’s almost no information at all on the Plans page as to what plans are available, let alone any add-on packages, whether optional or required. I only have a vague idea of what’s available from my Dashboard.

I’m also a bit puzzled as to your reference to ToS regarding “serving video”. Nearly all websites have some kind of audio or video playback… or embed audio/video from sites like YouTube or Vimeo - so what specifically is meant by “serving video” here?

I’ve signed up for a Pro plan in the meantime and added R2 to my account. I have no idea what that all means, but will ask my developer to access the dashboard and try to figure out how to configure it.

Any further suggestions or tips would be gratefully receied! :slight_smile:

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