What is wrong with my Access configuration for Facebook?

First of all, I have five websites running via gitlab pages and I got them all running through Cloudflare about two days ago. I’m using HTTPS after successfully following the instructions here: https://about.gitlab.com/2017/02/07/setting-up-gitlab-pages-with-Cloudflare-certificates/

Everything is working great up until this point.

Now I want to enable Cloudfront Access control – I want any user who tries to visit one of my websites to be asked to login via Facebook. And then I will authorize only my own facebook login as well as that of a close associate of mine.

I have gone through all the steps described here: https://support.cloudflare.com/hc/en-us/articles/115001383651-How-to-connect-Facebook-login-to-Cloudflare-Access

I set a functional privacy policy URL and a functional terms-of-service URL since Facebook seems to want those, I set the “Valid OAuth Redirect URIs” to “https://LiterateLabs.Cloudflareaccess.com/cdn-cgi/access/callback” since “LiterateLabs” is the name I’m using in Cloudflare and this is the URL that Cloudflare instructed me to use.

But when I test with Cloudflare, I consistently get an error:

Apologies – Unable to find your Access organization!

I get this error in the browser window that opens up when I run the following at the command line:

Cloudflared access login https://my.website

I also get this error when I simply try to visit the website in the browser.

When I try to test the Access via Cloudflare’s tool, I get an error also:

Apologies – It appears an issue is preventing us from connecting you to a protected site. We will investigate and resolve it as soon as we can. Internal Server Error

  • Ray ID: 4ee30f86e9f8d535
  • Your IP address: xxx.xxx.xxx.xx
  • Error reference number: 500
  • Cloudflare Location: MIA

Hi @jononomo, assuming the seat count is ok, I this looks to be a timeout error. If it does not clear up, can you let support know? To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. Please give Support the complete details and link to your Community post.

Thanks – I’ve filed a detailed support ticket.

1 Like