What is this

Hello :wave:

How do I get hold of a member of staff? So far it’s been bots which Insist on me asking here. However, I don’t want to publically speak about what’s happening. I joined this morning though and so far, I’m kind of regretting it if I’m honest.

Thank you,
Brad/ metapix

Welcome to the Cloudflare Community. :logodrop:

All Cloudflare plans include support for billing, account, and registrar issues. Response times vary by plan type and support workload. This means the Community is often the quickest and best place for support.

You can open a support ticket here, https://dash.cloudflare.com/?to=/:account/support

Can you reply to your ticket 3173853 with the name of the site you are asking about?

Can you share the site name here? I see one website is waiting for nameserver change and one is giving an nxdomain error.

It’s difficult to fix something we don’t know about. Is the issue either of the two I mentioned above?

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You have a DNSSEC issue…
https://cf.sjr.org.uk/tools/check?3d7a139836144e418bee65fee27edd1d#dns

You need to either disable DNSSEC at your registrar (Godaddy), or enable it at Cloudflare and copy the DS records to Godaddy from your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/settings

2 Likes

Yesterday I asked if this could be deleted, I’m not comfortable being here. I can’t read it as I’m on my phone

Can you delete my account?

Yes, cloudflare dashboard account or account here?

To remove your dashboard & Community account, go to https://dash.cloudflare.com/profile and on the bottom left, click

Selecting Delete this user will remove your dashboard account and your account & posts here.


To just remove your account on the Community & history, confirm here and we’ll do so.

I’m on my phone, I can’t see most replies. I’ve only just seen this. I don’t like it here, how do I delete my account and remove
My site from cloudflare? My question was submitted via email, I didn’t know, I expected an email back…

Is there a way to direct message?

Go to this page on your dash, https://dash.cloudflare.com/profile and select Delete this user from the bottom left of the page.

That will delete your cloudflare account and your account & posts here.

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