What does it take for support to help cancel a subscription?

[echristopher]

What is the name of the domain?

Kendall Press | Highest Rated Printing Service | Boston

What is the error number?

Will not allow cancellation

What is the error message?

No message.

What is the issue you’re encountering

Can not cancel subscription

What steps have you taken to resolve the issue?

I have posted here, and opened multiple support tickets that never get answered but get closed out. I continue to be charged for months after requesting cancellation. I would like someone to respond to this post and let me know what steps to take.

Billing issues requre a Billing ticket with Support

01368412

In what area can we help you?

Cancelations

[yuri1]

Hi there,

Apologies for the delay in getting back to you, we have had an increase of tickets which has caused delays in getting to serve you in the case.
I have informed to our billing team regarding your case.
Our billing team will get back to you in 01368412 shortly.

We apologise for the inconvenience caused.