Website only loads at www. address

What is the name of the domain?

sonic-fusion.co.uk

What is the issue you’re encountering

My website only loads at the www.sonic-fusion.co.uk address. I can’t figure out how to redirect the sonic-fusion.co.uk to the www. version so both can be used.

What steps have you taken to resolve the issue?

I’ve attempted to add a page rule for this but it doesn’t seem to be working, so I feel there’s something fundamental I’m not understanding here.

What are the steps to reproduce the issue?

navigate to sonic-fusion.co.uk

Follow this guide…

Hi sjr, thanks for the reply! I’ve followed these steps and waited a few hours but it still isn’t working, do you have any further suggestions?

At the moment https://sonic-fusion.co.uk/ is redirecting to https://sonic-fusion.com/ (where the origin server is not responding) using Cloudflare.
https://cf.sjr.org.uk/tools/check?8746ebfd17fb49cc83e638f22ebc8128#connection-server-https

Check if you have any other redirects set up. You can use the trace tool to find any…
https://dash.cloudflare.com/?to=/:account/trace

1 Like

Ok looks like that was the issue - erroneous redirect. thanks for your help!

2 Likes

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.