Website offline - DNS issue


#1

Hi

My website uses cloudflare nameservers and it’s been offline for 2 days now. I’ve contacted my Hosting company A2 hosting (a cloudflare partner) and they tell me that I need to contact cloudflare to see if there is an issue with the nameservers or if they took my website offline due to potential hacking. They ran a leaf dns report on the DNS for my website www.pyreneescyclinglodge.com and it suggests a conflict between parent nameservers (bonnie.ns.cloudflare.com & hal.ns.cloudflare.com )and local namerservers (coby.ns.cloudflare.com & lara.ns.cloudflare.com)

Can someone help me with this issue?

Many thanks in advance
Niamh


#2

The right name servers for your domain are coby and lara. You need to correct this at your registrar, which should fix your issue.


#3

Okay thanks for confirming the name servers. I was told the other ones when I set it up a few months back so I’ll change them with my registrar to coby & lara.
Cheers
Niamh


#4

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