Website note running on phone, works on my laptop

On my laptop it works fine but when I put my website on my phone it automatically redirects to autoconfig.domain.com and gives the following error: It won’t let me add more than 4 links so when I say website below it means my “domainname.com” >>>

website website website mail.domain.com 993 SSL password-cleartext %EMAILADDRESS% mail.yourguideoutlet.com 465 SSL password-cleartext %EMAILADDRESS%

Hi @ann_dah,

Do you have the ‘Mobile Redirect’ setting enabled under Speed → Optimization?

2 Likes

If this could also be related to an further e-mail issue using MS Outlook or similar app:

https://support.cloudflare.com/hc/en-us/articles/200168876-Email-undeliverable-when-using-Cloudflare

When using Cloudflare, both autoconfig.yourdomain.com and autodiscover.yourdomain.com records would need to be :grey: cloud as same as mail.yourdomain.com.

Could you please check the above at the DNS tab on Cloudflare dashboard for your domain?

Furthermore, you should use mail.yourdomain.com for POP3/SMTP server and have the proper SSL certificate to use secure connection for your e-mails.

Cloudflare’s default configuration only allows proxying of HTTP traffic and will break mail traffic.

1 Like

Yes, and I just turned it off and it seems to work now. Hopefully that was it! Thank you so much!

2 Likes

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.