Website not workinig - ERR_TOO_MANY_REDIRECTS

[tsourato]

From various browsers and from different networks, our webpage says:
Website not workinig - ERR_TOO_MANY_REDIRECTS

[fritex]

May I ask which of the suggested steps for troubleshooting have you tried already from the article below?

Community Tip - Fixing ERR TOO MANY REDIRECTS

Error Try the suggestions in this Community Tip to help you fix ERR TOO MANY REDIRECTS. Background If your SSL setting on the SSL/TLS app is Flexible and if your origin server is configured to redirect HTTP requests to HTTPS, server responses back to Cloudflare are encrypted. Since Cloudflare is expecting HTTP traffic, it keeps resending the same request, resulting in a redirect loop. This causes browsers to display “The page isn’t redirecting properly” or “ERR_TOO_MANY_REDIRECTS” errors. [D…

Before moving to Cloudflare, was your Website working over HTTPS connection?

May I ask what SSL option have you got selected under the SSL/TLS tab at Cloudflare dashboard for your domain ( Flexible, Full, Full Strict … )?

[cloonan]

@tsourato the error you are now seeing is directly from your origin server, that is the server at your hosting provider.

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To identify your hosting provider,

1. Go to your DNS records and look for the A record that has the same name as your site. Copy the Content of that record. It will be a number expressed like 123.123.123.123. Go here to see those records, https://dash.cloudflare.com/?to=/:account/:zone/dns
2. Go to IP WHOIS Lookup and enter that value from above. The results returned will tell you the organization to which that IP belongs.
3. Contact that organization and ask them about how you can access your origin server and to verify the IP address (the Content of the A record) is correct.

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Post bak and let us know how it’s working out.