Website not working in a specific country

[wow.xaphira]

What is the name of the domain?

nisseportalen.com

What is the issue you’re encountering

The website is loading in most countries, but specifically in Denmark, the DNS seems to refuse to propagate. I have waited quite a while, but it seems a permanent issue.

What steps have you taken to resolve the issue?

Waited for propagation. Tested that the website works in other countries with VPN.

What feature, service or problem is this related to?

DNS not responding/updating

[wow.xaphira]

When changing the DNS on my pc to Google’s, then it works fine …

[cloonan]

Are you getting a nxdomain error?

@wow.xaphira

DNS seems to refuse to propagate

Nameservers appear to be propagating. You only have one dns record, a cname called www. www.nisseportalen.com loads and prompts me to login.

[wow.xaphira]

Yes, getting nxdomain error. It’s strange, because when checking with dnschecker.org, it is working in almost all other countries but Denmark.

[cloonan]

Do this

@system

If example.com does not resolve, that may indicate there is no A record for the naked domain. Go to your DNS tab and create an A record with “@” as name and your origin IP address as the value.

More details here

Community Tip - Fixing the DNS PROBE FINISHED NXDOMAIN error

Error Try the suggestions in this Community Tip to help you fix DNS_PROBE_FINISHED_NXDOMAIN. Background NXDOMAIN stands for non-existent domain. When a domain cannot be resolved it is an issue with the DNS servers or the domain name is newly registered or not yet registered at all. NXDOMAIN can also take place due to network or DNS server problems. A response other than a valid IP address (e.g., timeout, SERVFAIL, NXDOMAIN or NOERROR) most likely points to the origin as the source of your iss…