Privacy Error
Your connection is not private
Website not loading. Privacy error
Reached out multiple ways, can’t get answer, no chat support or ticket access
go to website
The domain is not yet set to use Cloudflare’s nameservers…
https://cf.sjr.dev/tools/check?f341317b8fcf4558ae577c2cc7910eeb
You need to remove the current 8 nameservers and just use the 2 allocated Cloudflare ones.
Before enabling Cloudflare, ensure to fix the SSL on your origin so it is working properly to make the connection between Cloudflare and your origin secure. Set the SSL/TLS mode on Cloudflare to “Full (strict)” here…
https://dash.cloudflare.com/?to=/:account/:zone/ssl-tls
how do i edit/remove the name servers? i’m already set to full (strict)
You do that in the dashboard of domain registrar.
okay, i deleted the 8 and added the 2 cloudflare ones. now the website error has changed. what needs to be done?
Error 526 means Cloudflare is connecting to your origin but the SSL certificate there is invalid because you didn’t do this…
https://cf.sjr.dev/tools/check?4750ffe7db3849eb99cf22fdd5a83e46#connection-server-https
The SSL certificate on your server/host isn’t working, as in your original post screenshot. You need to fix that.
How do I do that? This is all very foreign to me? I purchased my domain through Squarespace, but my website is created through Cratejoy. Who do I go to fix this?
Go to your web host. I suggest you pause Cloudflare until the issue is fixed so they don’t pass it back as a “Cloudflare problem”.
This will bypass Cloudflare and give you back the error as in your first post. When the host has helped you fixed it, you can unpause Cloudflare.
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