Website not loading, only in incognito

[dries2]

What is the name of the domain?

mother.life

What is the error number?

no error number

What is the error message?

No message. After a while of keep trying to load the website it asks if it may Force Load the page. After that it works.

What is the issue you’re encountering

Page is completely not loading. Even web inspector or development console shows empty and doesnt load. Some moments the website works, other times not. Issue is both on mobile as desktop and chrome as safari.

What steps have you taken to resolve the issue?

Deleting cache, doesnt help. When browsing in incognito, then the website loads perfectly. Only when not in incognito this problem appears.

Screenshot of the error

[fritex]

@dries2

Page is completely not loading.

@dries2

Only when not in incognito this problem appears.

Can’t reproduce neither in Firefox nor in Chrome, works fine in my Web browser - not using Incognito mode.

@dries2

Deleting cache, doesnt help

Have you tried clearing your Web browser cache, cookies & data?
Incognito mode might not have the cached version for you and works as expected.

Do you still experience this issue?

[dries2]

Thank you but the website still has serious issues with loading. On desktop it works sometimes and mobile nearly never. Yes we tried to delete cache together with cookies and data too. In the mean time we also have issues with incognito mode.

Live website:
www.mother.life

Staging website:
https://stage-redesign-45---mother-web-fr3ioxj4ra-ew.a.run.app/BE/home

when i run on chrome and safari the staging version loads well on both desktop and mobile. But Firefox has trouble with the mobile version too.

Sometimes the navbar loads and sometimes the entire page won’t load. Sometimes it works in incognito and sometimes it is the same if incognito or not.