Website Not Loading due to too many "Redirections"

My website is down - receiving an error: “Load cannot follow more than 20 redirections”. I have no idea how to fix it. I have basic (beginners) skills. Wordpress is not even allowing me to do anything. Any help to point me in the direction to a solution would be appreciated. I would also like help on how to avoid this from happening in the future with plug-ins, etc. Thanks.

Below article could help with some troubleshooting ideas:

May I ask what SSL option have you got selected under the SSL/TLS tab at Cloudflare dashboard for your domain ( Flexible, Full, Full Strict … )?

Before moving to Cloudflare, was your Website working over HTTPS connection?

Can you double-check if your web hosting provider issued an SSL certificate which is still a valid one for your domain(s)? :thinking:

Before doing anything at Cloudflare settings, you could determine if you have a valid SSL certificate installed at the origin host/server by your web hosting provider or your own VPS/dedicated server following the steps from below:

  1. Use the “Pause Cloudflare on Site” option from the Overview tab for your domain at dash.cloudflare.com .
  2. The link is in the lower right corner of that page.
  3. Give it five minutes to take effect.
  4. Check with your hosting provider / cPanel AutoSSL / ACME.sh / Certbot / Let’s Encrypt or some other and renew it accordingly.
  5. Make sure site is working as expected without any errors via HTTPS.
  6. Only then should you un-pause Cloudflare and double-check your SSL/TLS setting to make sure it’s Full (Strict).

Here is a way to re-check if you correctly setup the SSL for your domain with Cloudflare:

Please, take a note to have HTTPS on WordPress too. Could you also write back if your WordPress is configured with “home_url” and “site_url” in the “Options” and working fine over a HTTPS in a different Web browser just for testing purposes.

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