Website not getting recategorized

I am using Cloudflare Gateway and trying to get websites recategorized. There are porn sites getting through because they are not categorized correctly. I submit the sites using
However, after 4 days, the websites are still not recategorized. How often do recategorization requests get handled?

Hi Matthew,

We sincerely apologize for the delay - we typically review submissions within a business day, but we are a bit delayed due to the holiday. Thanks so much for your patience.


Are website recategorization requests handled automatically? Is there an AI process that analyzes them? Or, does someone manually look at the page and decide how it should be categorized?

I want to promote the Family Filter. However, 5 days to get porn sites blocked is an awful long time.

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