What is the name of the domain?
What is the error message?
richworks.com doesn’t support a secure connection.
What is the issue you’re encountering
I’m having an issue with my domain richworks.com after enabling the Cloudflare proxy. When I turn on the proxy (orange cloud), the website becomes inaccessible, and I get the error message: “richworks.com doesn’t support a secure connection.” However, if I disable the proxy (gray cloud), the site works fine without any SSL errors.
What steps have you taken to resolve the issue?
What I’ve Tried:
SSL/TLS Mode in Cloudflare:
Tried all modes: Flexible, Full, and Full (Strict).
Reinstalled SSL Certificate:
Reinstalled a valid Let’s Encrypt certificate using runcloud
Cleared Cache/DNS:
Cleared browser cache, flushed local DNS, and tested in incognito mode.
Was the site working with SSL prior to adding it to Cloudflare?
No
What is the current SSL/TLS setting?
Full
What are the steps to reproduce the issue?
Setup Details:
Domain: richworks.com
Subdomain: dev.richworks.com (works fine with proxy enabled)
Hosting: AWS EC2, managed via RunCloud
Web Server: Nginx
SSL Certificates:
richworks.com: Configured with a valid SSL certificate from Let’s Encrypt (also tried using Cloudflare Origin SSL).
dev.richworks.com: Same configuration, works without issues.
DNS in Cloudflare:
richworks.com: Proxy disabled (DNS only)
dev.richworks.com: Proxy enabled (orange cloud)