Website not accessible from

My customer website was working fine until last week. Suddenly it stopped working (https://northernterritoryphn.createsend.com) from their location. However, when using a web proxy it works fine.
The result is “page can not be displayed”
When running a nslookup from their location and from mine I got 2 different results.
From their location, it resolved: 54.230.245.99 / 54.230.245.240 / 54.230.245.91, however from my computer it resolved 13.35.146.70 / 13.35.146.22 / 13.35.146.4.
I do not have any experience with the Cloudfare and wondering if anybody has any idea where to start looking for.

That site isn’t using Cloudflare. It’s using Cloudfront, from Amazon.

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