Website linked to other account


#1

Hi

I use SiteGround Hosting and has migrated my site to this hosting, when I use the Cloudflare service to link my website to it , this error appears

“CloudFlare is already activated for “mysite.com” under a different account”

The problem is I can’t remember if I ever linked the site or use cloudflare before, so I can’t use the service.

I tried to file a request through this link “https://support.cloudflare.com/hc/en-us/requests/new”, but it keeps redirecting to other URL address

Is there anything I can do? Thank you for your support


#2

Try manually adding it on the dash.cloudflare.com dashboard. Partner integrations may fail and have weird errors like the one you experienced.