Website keeps dropping

If Cloudflare’s DNS servers were unavailable the user would receive a DNS resolution error. The DNS has clearly resolved to Cloudflare’s edge as the user connected to it and an error was reported in connection to the origin. Further, Cloudflare provides DNS to 40m+ domains and it’s not clear from traffic in the community forum or that there are issues with their DNS server’s availability. So while it could be an issue with Cloudflare, the availability of their DNS servers seems unlikey as the root cause.

This appears to be a Gateway 504 error:

This is highly likely to be an origin specific issue. Has the administrator of the origin server reviewed their logs? That error message screenshot also logs a ray-ID. If the administrator is logging those, they will be able to correlate the associated requests in their log data.

1 Like