Website is under severe DDOS attack


#1

One of our website is under DDOS attack despite the fact that we have implemented your Business Plan on that website? the website is http://tutelage.org.uk/. can somebody of you help us urgently?


#2

You can enable “under attack mode” on the quick actions drop-down. Cloudflare has a webform for 24/7 DDoS help: https://www.cloudflare.com/under-attack-hotline/


#3

We have already enable it but of no use till now


#4

Did you fill out the webform? It’s possible that you need to rotate your IPs and filter requests not originating from Cloudflare.


#5

From where i can fill out webform? can you give me the detail how to do it?


#6

#7

Thanks let me have a look at it


#8

Can cloudflare block our website?


#9

Do we need to change the DNS to point to cloudflare, is it necessary or not?


#10

I suspect that this is your web host and not Cloudflare, but yes it is also possible that some action has been taken by Cloudflare if the DDoS is severe enough. I also think it’s possible (I don’t know I’m just guessing) that they are targeting your host’s IP directly effectively bypassing Cloudflare.


#11

thank a lot for your help and guidance


#12

Happy to help :slight_smile: You could add page rules to do more aggressive caching on Cloudflare so the origin has to do less work. For Example (adjust to your needs):


#13

May God bless you Ameen !!


#14

How is it going? Did you contact Cloudflare?

Pining @cscharff to see if he has anything to add :slight_smile: