I have removed Nameservers from CloudFront but after some days now my website goes offline. Here is the response from AWS. Kindly help.
Hello, Thank you for contacting AWS Premium Support team. My name is Nevin and I will be assisting you with your case today. I assuming you are referring to the domain "www.betterlifeportal.com. Please correct me if you are referring to some other domain. I could see that currently this domain is resolving to the IP address 18.104.22.168 using the Cloudflare name servers. The site shows offline when it is accessed using HTTPS. To confirm the same, I ran telnet against the IP address 22.214.171.124 and it’s not getting connected. Please refer below output : === telnet 126.96.36.199 443 Trying 188.8.131.52… telnet: connect to address 184.108.40.206: Connection refused === It seems port 443 is not open in 220.127.116.11 and that is why the site is not accessible using HTTPS. Also, when the site is accessed using HTTP, it seems to be showing a fake CAPTCHA page. Clicking on CAPTCHA image redirects to another website. So I have checked further on the IP address 18.104.22.168. This IP address does not seem be a Cloudflare IP address. The IP address belongs to Transit Telecom in Russia. So, I assume that the domain is resolving to incorrect IP address, which is why the site is down. The website is loading fine if we bypass Cloudflare name servers. You can confirm this by accessing the below preview URL. It shows how the site loads from the EC2 instance IP address 22.214.171.124 bypassing Cloudflare name servers. Please note that this is just a preview URL so it has some limitations. === http://preview.afrihost.com/126.96.36.199/https://www.betterlifeportal.com === Also, port 443 is open in the security groups and I am able to connect to the instance via port 443. === telnet 188.8.131.52 443 Trying 184.108.40.206… Connected to 220.127.116.11. === Unfortunately, Cloudflare is a third party CDN service and I do not have the required expertise or access to delve further on this. Hence, my recommendation is to contact Cloudflare support team and verify if the IP address 18.104.22.168 is correct or not. If not, please ask them to point the domain to the correct Cloudflare IP address. I really hope this information is useful to you. If you have other questions or require any further clarifications please don’t hesitate to reply to this case and I’ll be happy to help. Also, be sure to let me know if I have misunderstood anything here. Best regards,
What should I be doing? Kindly help