Website is not accessible in some areas

Loads fine from everywhere

What is “in some areas” supposed to mean?

Area : India region. state: Rajasthan

And which error do you get?

I am hosting my backend apis with this sub-domain. And my apis are not accessd(timeout error) is coming in my app.

Can you post a screenshot?

I have these screenshots. Please check them

These screenshots do not show any issues. The traceroute reaches the machine just fine.

In first screenshot …
It is showing “timeout” while trace route to " ".

IPV6 address : 2401:4900:2fd7:5e7b:0:5b:72a6:ce40

In next two screenshots in i tried to nslookup ipv6 address.

Look at hop 14, it reached the machine. Everything else is regular traceroute output.

Yes , but it took too much time for connection. Idealy my apis are not slow . And in my state “Delhi” my app is working fine.

You seem to go via the London datacentre, that is a routing issue you would need to address with your ISP. Cloudflare has no influence here.


Do cloudflare have their data center in India?
Because ideally it should route through India only.

They do, but that is up to your ISP.

Peering - Why don't I reach the closest datacenter to me? has more.


Thanks sandro…

Will share any update on this

Also try IPv4, maybe the routing is better.

Check out too, as that shows the datacentre you are going to.

It is showing me this data :
uag=Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36

I think this is India location and ip address in ipv6… How can i change it to ipv4?

This one seems to go via Singapore.

As for changing to IPv4, for that I’d need to refer you to StackExchange.

Any particular link !!

Not really, you need to clarify this on their site.

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