Website is down error

General
1

hello my websites down
https://www.maxvideoz.com/

popping this error - Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

latest error log report:
[31-May-2018 18:37:17 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 72 bytes) in /home3/eventures74/public_html/maxvideoz.com/wp-includes/post-formats.php on line 230
[31-May-2018 18:37:17 UTC] PHP Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

my hosting says that since im routed through Cloudflare so its not their problem
any ideas?

2

This is a PHP error (seems that you’ve reached the memory limit) and not related to Clouflare. This one might help. If you don’t have access to the server config, it’s your provider’s turn:

3

With that response I’d venture to say its the user’s turn, to find a new provider.

2 Likes
4

is this a script issue? I’m using video pro script and none of the videos are hosted on my site

5

Yes, no, nobody can really tell. Fact is the script attempts to exceed the maximum allotted memory of 256 megabytes. You need to straighten this out either yourself by debugging the issue or with your developer.

Even though - based on the response you provided - I’d say your host is somewhat incompetent, this is not even an issue of your host - your site simply wants to take too much memory.

6

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