Website down

ssl
wordpress

#1

Hello

I have a multisite wordpress website and im using SSL in each site but the last website stopped working and gave this error.

https://insuranceservicesoc.com/

This site can’t provide a secure connection

insuranceservicesoc.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

HIDE DETAILS
Unsupported protocol
The client and server don’t support a common SSL protocol version or cipher suite.


thank you in advance


#2

Hello @leonardo,

It seems that you don’t have any valid certificate for that Cloudflare domain, you should open a support ticket asking to order a new one.

In the meantime, and to avoid any outage, I suggest either you disable Cloudflare for that domain or you deactivate SSL --> SSL: off (risky).

https://support.cloudflare.com/hc/en-us


#3

Thank you !!


#4

Also, if you have your account settings for ALWAYS USE HTTPS set to ON, or have a page rule that does the same, that may cause a redirect issue.

Please make sure to submit any support requests using the account/email linked to the impacted zone.