Website down, responds with ERR_CONNECTION_TIMED_OUT

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error number?

ERR_CONNECTION_TIMED_OUT

What is the error message?

ERR_CONNECTION_TIMED_OUT

What is the issue you’re encountering

The website doesn’t load.

What steps have you taken to resolve the issue?

Enter with browser to stylmann.com

What feature, service or problem is this related to?

DNS not responding/updating

Screenshot of the error

Captura.PNG
Captura.PNG2418×1551 120 KB

2

Where are you seeing these problems?

  1. What ISP / provider, preferably their AS number?
    The AS number can be found here:
  1. What country (and preferably state/region)?
1 Like
3

The AS Number is 3352 and the country Spain.

The website is now working and responding. It seems that on some nights during Spain’s time zone, the timeout occurs, but there is no mass access or anything similar that could cause this outage.

I contacted the hosting provider, which is SiteGround, and they confirmed that the servers are responding perfectly. Therefore, it must be a DNS issue or a problem with Cloudflare that is not visible for me.

4

Sounds like you’re collateral damage, to the bad actions, that has been taken by your ISP (and LaLiga).

Please contact your ISP (and LaLiga), in order to share how disappointed you are.

3 Likes
5

Thank you very much for your help. It’s incredible that they carry out these massive actions…

6

Same there… I have an educational website in Catalan, and all my domains, subdomains and routed Emails from Cloudflare are down during main soccer matches from La Liga.

7

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