Website down - 524

What is the name of the domain?

What is the error number?

524

What is the error message?

Host error

What is the issue you’re encountering

Host error main page - website down

What steps have you taken to resolve the issue?

Contacted my IT guy m
Contacted my host provider

What are the steps to reproduce the issue?

It’s on the main page

Screenshot of the error

And what did they say?

The error 524 - A timeout occurred means Cloudflare connected to your hosting server, but did not get a response back within 100 seconds and gave up.

This usually indicates there’s something wrong at the hosting site (eg, the server may be down completely, overloaded, or the application is stuck somehow… and it is taking a very long time to open any page).

Temporarily pause Cloudflare so the domain will bypass Cloudflare’s CDN and go directly to your hosting server. This will also (hopefully) stop your host and IT person from pointing fingers at Cloudflare :smiley:

Make sure the site works properly and loads within a reasonable time before turning on Cloudflare again.

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