Website Can't be reached - I have Website served from Edge

My webisite,, is supposed to be able to reached even if the origin webserver is not responding. The orgin server is hung right now and users are getting a timed out error.

Cloudflare Ray ID: 62e53692b49957d8 • Your IP: 2600:6c5e:487f:fcd9:45d2:77b3:68fc:68eb • Performance & security by Cloudflare

Why should it be reachable if the origin webserver is not responding? That sounds like the definition of “unreachable”.

Working fine from my end by now:

Have you got Always Online mode enabled and set up the cache (Edge Cache, Cache Everything …) at Cloudflare?

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