Website cannot be accessed using Indihome wifi Indonesian provider

[royyanwijaya]

What is the name of the domain?

Simple Glyphs

What is the error message?

This site can’t be reached

What is the issue you’re encountering

Website cannot be accessed using Indihome wifi Indonesian provider. However it can be accessed using regular mobile data cellular.

What steps have you taken to resolve the issue?

Try to remove and reinput the DNS settings but no issues were solved.

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

Just visit simpleglyphs.com using Indihome Indonesian wifi provider.

Screenshot of the error

[hollynghiem]

Since you mentioned this issue only happen when you use Indihome Indonesian wifi provider. It might be your domain or Cloudflare IP addresses for it are being blocked locally by your ISP/Telco. Please kindly contact your telco for more information. Please note that Cloudflare has no control over ISP/Telco’s policy.