Website access - Error 1033 message

Hello. I am trying to use the following website: and I am attempting to log in to my online account on BTX . When I click on ‘Log In’ on the top, and error message loads up stating that: “You’ve requested a page on a website ( that is on the Cloudflare network. The host ( is configured as an Cloudflare Tunnel , and Cloudflare is currently unable to resolve it.” It also says: “What can I do? If you are a visitor of this website: Please try again in a few minutes.” I have tried back again several times after a few minutes, using various different browsers and search engines, e.g. Google, Edge, Ecosia and it comes up with the same error message. I have never experienced this before logging onto this website. Please can you tell me or advise how I can resolve this issue, as it is vital I am able to log into my online account soon. Many Thanks. Jonathan

If that’s not your site then you’ll have to wait for the site owner to fix it.

Right I see… so is it their issue then, i.e. an issue with the website itself? Not an issue with my browser or search engine, or anything at my end? Thank You