Web page showing error 1014

What is the name of the domain?

trust.ziwo.io

What is the error number?

1014

What is the error message?

CNAME Cross-User Banned

What is the issue you’re encountering

Unable to load the site

What feature, service or problem is this related to?

DNS records

Screenshot of the error

The CNAME for trust.ziwo.io points to trust.cname.drata.com. If that domain is in another Cloudflare account you cannot CNAME to it, hence the error.

Either point directly to its origin A/AAAA records, or drata.com needs to use Cloudflare for SaaS and create a custom hostname for you.

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