Web page not working since changing to Cloudflare DNS

Website, Application, Performance DNS & Network
1

I have just update the DNS in our AWS registar to the ones listed by Cloudflare as per instructions, however since updating this one of web pages now doesn’t work and gets the error message:
This site can’t be reached

www.growthhub.the-entourage.com ’s server IP address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN

the page URL is https://www.growthhub.the-entourage.com

This is a Salesforce community page. all our other web pages appear to be working.

I have been trying to fix this for 4 hours with no joy. Can anyone help?

2

DNS_PROBE_FINISHED_NXDOMAIN error message means “there is no such domain in the IP address you gave me”.

Probably a DNS configuration error? I.e is the IP address correct for the domain www.growthhub.the-entourage.com?

If yes, is the server running and ready to accept connections?

3

Hi Leo

Thanks for your reply

I’m not sure how to check if the IP address is correct. Where would I do this?

4

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