Web down. DNS validation error:1004 this record cannot be proxied

Hello,
I have already seen similar topycs in the community about the Error 1004 but none of them could solve my problem. When i try to change the proxy statut to “solo DNS” and save, it doesn´t work. The Website keeps saign the same error (DNS_PROBE_FINISHED_NXDOMAIN). and shopify told me is a cloudfare problem

What should i do?

If you’re using Shopify, they should be able to tell you exactly what DNS records you need. Make sure they’re set to :grey: DNS Only.

If you post the complete hostname that’s not working, we can check.

#CommunityTipError:1004
Yes, they did but however is doesent work. When i try to connect the domain and go to Shopify it say tha the domain is disconnected.
(I did what you said by the way)

What is the domain you’re having issues with?

Hello!

www.tempvsdesign.cl

That hostname just isn’t resolving for me. Name Servers are Rihana and Zeus. Are those the assigned servers at the bottom of your DNS page? And you have A or AAAA or a CNAME record for it?

Yes, those are the Name servers. I’ll let you an image down below :

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